I have been going to these guys for years with consistent positive interactions. They are straight shooters and get right to the point. Their prices are great with no corporate sharks dictating prices. I have been to many yards that charge near retail, Hilltop maintains scrapyard tradition of the supplying people with parts that can actually save them $. Many times they will go out of their way to either get the part for you, or let you go on a hunt for that part yourself (which is more fun). Keep on doing what you're doing.
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Very polite and punctual. They do a damn good service! Thanks!
My husband had to wait an hour for a part he called for ahead of time because they were picking parts out of order and then when the guy finally gave it to my husband it was dripping with old antifreeze. Absolutely disgusting customer service.
Gave me a price I was agreeable with, but ghosted me ever since. I have called daily until today. Sad this business has so many good reviews yet their low level of professionalism is apparent. The first time I called the person answered the phone mid-speaking like a sailor to someone next to him. No customer wanting to give you guys business should have to sit wondering/ guessing if you are still working with us. Not sure why this had to happen but all it takes is a simple follow-up and I called multiple times once again. *just got a call and I had the chance to, like here, tell them how business works and how easy it was for him to navigate finding my contact info and giving me a piece of his mind. I'm sorry you are upset about a bad review; however I wasted more than half a day waiting on your towing company to get back up with me after agreeing to working with me, there's nothing else to say. I edited this review and found his upset reply at the the same time. This business owner called and validated and verified he knows I have my title. This is very poor ethics and bad taste towards your clients how you are treating the community.
These guys are awesome! Super friendly. Not only did they pay well for the car that they picked up, but they also sold me a newer vehicle for a great price. They will take good care of you here!
I had a pleasant experience working with Chris Aguirre he was such a light to my day when I had gotten into a car accident Chris made me laugh and really turned my day upside down I’m truly grateful to had been in his presence we need more good positive people like him 🥰🥰🥰 …
Craig and his associates were pleasant to work with. They gave me a great price for my vehicle. Gotta love that they'll pick it up for you and pay you on the spot. I've posted Craig's card at work so others can have a great experience like I did. Will definitely use them again if needed and would recommend them to anyone.
Drove 2 hours for a bad-finish replacement wheel isted as "$40 actual" online, but when I get there, it is disclosed that's there is a $20 core charge. It doesn't even make sense; if you're going to rehab a wheel, use the one you have. Drove back home empty-handed. $60 for a curb-rashed wheel is a nonsense price.