Bought a truck frame. Asked them point blank if it was wrecked. Answer was no. Once I got it home and got it stripped down, I could tell it was bent. They would not make it right. I was stuck with a junk frame.
The most unfriendly and unhelpful people I've ever met. Kenny is rude to not only customers but is so ugly to their employees. It is hard to be in this environment. And you can tell Harold hates his job. I just don't understand, why be this way? They will continue to sell parts but just a warning: you will be there for at least a few hours, the male staff are the worst I have ever dealt with, and you will probably pay too much for what you are after. Just my two cents.
Lifted everything out of the truck with a huge magnet....didnt have to unload anything by hand at all...terrific...
Not from the area but Wolfe is hands down the best! Was onsite within 15 minutes. Hooked me up with a few shops to take my truck too. Also offered to Uber me around if I was unable to leave town. Next time I come through Grayson I might just get a tow to hang out for a while again.
They had my truck for over a month just to fix the brake lines. I called 5 different times in 2 weeks to get the price and they kept beating around the bush and finally told me it would be $450 which I already thought was steep but didn't argue then when I got there to pick it up he raised the priced to $560 and added other unknown charges. When we questioned the amount and said we were quoted $450 he started yelling at the top of his lungs in both my and my husband's face and telling us to get off his property without our vehicle. We ultimately had to pay whatever the "extra charges" was for but I got the whole thing of how he acted on video. This was the worse service I've ever dealt with and I hope no one else gives them any business.
3100 Pond Station Rd suite b, Louisville, KY 40272
Abdul was an excellent agent for this company. Patiently answered my thousand questions I had and was always so extremely professional and knowledgeable. Highly recommend this company and if you’re lucky you will have Abdul for your agent.
If going in a semi with dry van trailer13'6" take 275 to ky 9 north and go up it there is a train trustle that is marked 13'4" u can go under it and turn right into this place versus having to wind thru newport not impressed at all with there services got there to load weighed in very tight place to many Indians not enough chiefs had to do 3 laps around this place as each person told me to go up to the next one it just went on and on then they had to move cranes then they had to clean road then this truck needed out and this one needed in 2 hrs before getting into the dock now after getting in dock loader lady was very nice ask how u would like it loaded if any specific way so on and so on got loaded pull out gotta do another lap to weigh out hopefully never reload out of here again😡
The purchase went smooth and easy. Arthur my rep was easy to deal with, made everything clear and concise and followed up to make sure everything went smoothly. Everything he said would happen happened when it said it would happen.
