Cartel Used Auto Parts
Philadelphia, Pennsylvania

These people a thieves plain and simple, they use city contacts to tow your vehicle to their lot and when you go there to retrieve it they use fraudulent tactics to hold on to your vehicle to rack up storage costs even after you've provided the necessary state citified documents. I had to get the police involved before my vehicle was released to me. Most of the parts they sell are from people's cars they've withheld so long they can't afford to get it and have to give up on it.

I just had a 109K miles damaged motor replaced in my Nissan Quest van along with other front suspension items installed. I didn't want to give up on, or junk my van for it is in still in excellent shape otherwise and the price of new and used vehicles are insane. Tim Narr their Service Manager was most helpful finding a 46K miles motor to replace my original damaged motor and keeping me updated on their progress. Their mechanics did a beautiful - seamless installation, it runs like new and they truly saved my vehicle. I realize it is not a new or rebuilt motor but there is NO comparison between Al's Auto and what other shops and Nissan dealerships were quoting me for the engine repair. THANK YOU Al's for an honest reasonably priced job and for the tremendous savings compared to others. It feels amazing to have my van back on the road again.

First time at the yard very friendly very affordable and easy to work with will be back for sure

They have less and less cars here anymore. And everything is packed in so tight you literally have to climb over other cars to get to the cars you need parts from. Nevermind the overgrowth of grass, weeds etc. Plus if you need anything from under a car (suspension, etc) it's not gonna happen. Only good thing is that parts are reasonably priced and the woman in the office is really nice and helpful.

I must say Cress is a Great place for used auto parts , Fast service Great price and the staff and Owner are Cool people to deal with - Kudos to cress auto

Agree with the other commenters. The phone sales staff/support were very rude and short. Said I had to pay for the part before they pulled it, then when they finally called me back to say the part was rusted they claimed they didn't charge the card. What's the purpose of requiring payment first if that's the case? Just very rude and unprofessional. Would never recommend these people again. I got "rural angry man at society" vibes from the salesperson.

They answer the phone right away not sure what’s up with some of the other reviews! Very friendly very fast!! Everyone I came into contact with was very nice!!