Best Junkyards in Aurora Illinois

I had a very poor first experience with this company. When I could not find the part I was looking for on their website on December 20, 2017, I called them and was connected to a saleswoman. She explained that for parts that they do not have listed online, they open the yard on Saturdays for customers to search for the part on junk vehicles. She told me I could come on on Saturday (DEC 23rd) between 8:30 AM and 12:30 PM to look for the part I needed. I thanked her and said I would be in. On Saturday the 23rd, I prepared the tools I would need, dressed in layers and work clothes for the cold weather, and drove 20 min. to their location. I found an empty parking lot and an 8.5 x 11 paper posted on the door saying they were closed for the holidays. All they had to do to avoid this was let me know they would be closed, or to update their website and Google Map listing so that when I searched to find directions, I would have been notified they were closed. Instead they needlessly wasted 1.5 hours of my time, and created an experience that detracts from their brand and reputation. In this digital 21st century, I don't see how businesses can survive by treating customers and prospects this way. All I know if that if I treated my customers this way, I would not stay in business very long.

Worst experience ever!!! We strongly recommend not to waste your time and money dealing with these arrogant and unprofessional folks, especially JUAN. JUAN charged my card on as soon as we placed the order with then but they never turned up with anY tracking numbers or pictures of the transmission we paid for AS PROMISED. Finally after wasting 2 weeks of your time they called up and cancelled the order. We are still waiting for the refund.

Curtis went above and beyond for us. He was extremely professional, courteous and efficient. Our job ended up being much more complicated than normal, but he didn’t even ask for more money! I highly recommend him for vehicles, tough jobs and all heavy equipment that requires finesse.

Great service by a great company. Came out on time and paid me cash for my junk car..thanks!!! I highly recommend to everyone.

I highly recommend them. They were honest with and treated me like family. Received a good amount for my vehicle.

Fast and simple experience!

I wish I could give negative stars for the most ignorant way I was treated and the joke of customer service from Tommy ( the new owner) is after my car was towed here due to a driver falling asleep and hitting me on the expressway. My car was towed since the ambulance took me to the hospital. I called to inquire about the process for getting my car out of the tow yard and Tommy the new owner with a curt ignorant attitude said, “well you owe me money!” I was just involved in a very scary accident that turned my entire day upside down and this is how I was spoken to. I am appalled to know that the Chobar’ name is being tarnished by this low class excuse of a business owner. I know for a fact that Mr. Chobar would be appalled to know what has happened to his respectable business. Oh and really 325 cash only to tow my car 5 miles what a joke

The worst recycling company I’ve ever used please please do not trust this yard and the salesmans. They are all shady they sold me a transmission I paid $1,580 the shop that installed it, stated the torque converter didn’t work. I called the yard they told me the torque converter, which is attached to the transmission. Is it under the warranty? Come to find out the whole transmission was bad they told me they won’t warranty it because it’s out of warranty. Keep in mind this car never left the shop, because of the transmission they sold me was bogus. I’ve been in business for about eight years and I’ve never seen a junkyard. So unprofessional, that wouldn’t work with the customer and sell you bogus parts and the. stand behind it. The worst customer service Ive ever had in life. my father always said if you buy cheap you’ll pay twice I paid 3 times because the shop had to install a bad trans and now I have to find another trans and have it installed

Very smooth experience. Upfront offer that never changed. Updates were provided in a timely manner and the tow truck driver was very friendly and professional. Would recommend and will consider using them in the future.