2125 Turner Ave NW, Grand Rapids, MI 49544
Second Experience: Called GLR to scrap an SUV, they put me through with Cars For Cash like they normally do. Gave them all of my information and they said a dispatcher would get a hold of me. This first call was at 9am. I called again around 2pm since I hadn't received a call or text. They put me through FOUR different people, and still no answer. I was told someone would reach out to me. So I waited, no call. 5pm. Guy on the phone doesn't even know what to do, but he says he'll call and text the person responsible and get back with me quickly. 5:30pm, I call them again. Once again he doesn't know what to do other than reassure me that someone will get a hold of me. This whole thing was extremely unprofessional and a waste of my time. Ended up having a local guy scrap my car, and he even gave me a slightly better rate. My first experience with GLR and Cars for Cash went well, but I can't recommend them after what happened to me the second time. I really needed to have this vehicle scrapped asap before I took a small trip outta town, and they did not pull through for me. It's now the next day as a write this review and they still have not texted or called. Thumbs down 👎 I do not recommend. If you do call them, make sure to have a backup plan.